Yield
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Help & Resources

We're here to help

Get the support you need to run Yield successfully.

Support tiers

Choose the level of support that fits your needs.

Community
Free

Self-service resources for getting started.

  • Documentation access
  • GitHub issues
  • Community forums
  • Self-service resources
View documentation
Recommended
Standard
$2,000 /year

Priority support for production deployments.

  • Everything in Community
  • Priority email support
  • Response within 24 business hours
  • Software updates & security patches
  • Version upgrade assistance
Get started
Custom Development
$200 /hour

Tailored solutions for your unique needs.

  • Custom module development
  • Third-party integrations
  • Data migration assistance
  • Performance optimization
  • Architecture consulting
Contact us

Self-help resources

Find answers quickly with our documentation and tools.

Documentation

Installation, configuration, and usage guides.

API Reference

REST API endpoints, authentication, and webhooks.

CLI Reference

Command-line tools for managing your instance.

GitHub Issues

Report bugs and request features on GitHub.

Contact support

Reach out to our team for direct assistance.

Email

support@yieldhq.com

X (Twitter)

@plurral

Hours

Monday–Friday
9am–5pm EST

Response Time

Within 24 business hours
for Standard tier

Frequently asked questions

Quick answers to common questions.

Follow our installation guide to get started. The process involves running a single installer command on your Linux server, entering your license key, and configuring your domain. The installer handles all infrastructure setup automatically.
Run yielderp update via the CLI. This pulls the latest version and restarts all services with zero downtime. We recommend creating a backup before updating with yielderp backup.
Run yielderp backup via the CLI to create a full database backup. Backups are saved to the /backups directory. We recommend setting up daily automated backups using a cron job for production deployments.
Yes, we offer data migration services as part of our Custom Development tier. Our team can help migrate your data from most popular ERP systems including SAP, Odoo, NetSuite, and others. Contact us to discuss your specific migration needs.

Ready to get started?

Choose the support tier that works for you, or explore the docs on your own.

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